Enhance Your Security Posture With A Privileged Access Management Managed Service

As companies continue to embrace cloud technology, continuous infrastructure development, a remote workforce and a revolution in software procurement and deployment, what was once confined to the few is now open to many. The proliferation of privileged access has spread from the traditional IT roles to now incorporate end users, third parties and millions of non-human identities. The use of Privileged Access Management (PAM) tools is one of the key techniques used in defense of cyber criminals seeking to penetrate and exploit an organisation’s critical assets. Maintaining a robust PAM system requires meticulous planning and ongoing monitoring to ensure optimal protection at all times. Many organisations lack the resources and experience to operate and maintain a PAM system effectively.

Assertiv’s PAM Managed Service is designed to assist organisations with all aspects of operating and supporting their PAM system to improve security posture and comply with industry standards and regulatory requirements. Whether it be for on-premises, cloud-hosted or a combination of environments, Assertiv possess the technical skills, experience and operational processes to get your PAM solution optimised and operating in the most efficient way.

The PAM Managed Service includes ongoing Service Operations (8×5 or 24×7), Service Assurance, and monthly reporting all designed to ensure the PAM system is tuned and functioning at its optimal level, as well as continuous improvement activities that serve to ensure the system evolves in tandem with your enterprise IT environment.

Secure

Our trained and certified team of Identity Engineers provide ongoing oversight and proactive monitoring of your PAM system to ensure it remains secure and fully optimised at all times.

Streamline

Our continuous improvement approach will ensure your PAM service will evolve to meet the ongoing demands of your business. Whether it is enforcing MFA, auto-rotating passwords, or onboarding new applications and services, make the best use of your PAM solution as your IT landscape evolves.

Save

Ensuring your IT environment remains secure means that every link in your security chain must be operating at its optimum capability. Our PAM Managed Service will save you time and money in the long run, and deliver a compelling return on investment for your business.

Flexible and convenient service offerings that are tailored to your business needs

We have a range of Managed Service offerings that can be tailored to complement your hours of operation, as well as the types of Identity Management and Privileged Access services you require.  Whether you require business hours support, a 24/7 service operation for a Support Desk, or a comprehensive Managed Service where we operate and maintain the PAM solution on your behalf; we can provide a Managed Service that meets your specific requirements.

Take the complexity out of managing privileged access with a PAM Managed Service.

Get in touch for an initial discussion about how we can help.

Assertiv’s PAM Managed Service includes the following IT Service Management capabilities

Incident Management – supported by a web based ServiceDesk Portal to log, track and resolve events that disrupt or have the potential to disrupt the PAM service.

Problem Management – problems can be identified, investigated, and resolved in the system through underlying issues that are correlated with the root cause of service incidents.

Change Management – formal change management processes are defined and used to control the lifecycle of any change that impacts the PAM system.

Knowledge Management – a working knowledge of the PAM system is accumulated over time and the Knowledge Management tool serves as a repository for this information.

Operations Management (BAU) – day to day operations and management of the PAM system including ServiceDesk Support (L2 – L4), Request Management, Problem Management, Patch Management, etc.

Application Onboarding – onboarding new applications and services into the PAM system ensures the PAM system evolves along with the IT environment and the security processes and practises are maintained.

Ready when you are, for a discussion about how we can help.

Australia & New Zealand

Head Office
Level 24
300 Barangaroo Ave
Sydney

+61 1300 181 171

Satellite Offices

Wellington
Melbourne

Singapore

40A Orchard Rd
#03-01 MacDonald House
238838

+65 8670 0592

Copyright © 2024  •  Contact Us  •  Privacy Policy