The hospitality industry encompasses a vast ecosystem of businesses dedicated to customer satisfaction and memorable experiences, which includes restaurants, cruise lines, theme parks, casinos, travel agencies, event venues, and hotels. Over the past decade, these sectors have undergone radical digital transformation to meet evolving customer expectations, optimise operations, and maintain competitive advantage. From contactless paymentsContinue reading “Securing Guest Trust: Identity Security as a Hospitality Business Imperative”
Author Archives: Ishan Karunanayake
Checking In Securely: How IAM Keeps Hackers Out of Your Hotel
The Cybersecurity Landscape in Hospitality The hospitality industry has rapidly embraced digital transformation to enhance guest experiences, streamline operations, and remain competitive in a global marketplace. From digital key cards and automated check-ins to interconnected IoT devices and sophisticated reservation systems, hotels are increasingly becoming technology-driven enterprises. While this digital evolution has brought unprecedentedContinue reading “Checking In Securely: How IAM Keeps Hackers Out of Your Hotel”
Role of IAM in Cybersecurity Frameworks — An Australian Context
On 12 March 2025, Australian Securities and Investments Commission (ASIC) lodged a lawsuit against FIIG Securities Limited for failing to have adequate cybersecurity measures for a prolonged period of time. This marks a significant milestone in the Australia’s cybersecurity landscape as it shifts cyber incidents from being just IT issues to regulatory and legal obligations of directorsContinue reading “Role of IAM in Cybersecurity Frameworks — An Australian Context”